Naish Holidays

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Home\Booking Conditions

1.0 Authority to Contract

You certify that you: Are over the age of 18 years; and will be a member of the party occupying the holiday accommodation; and are authorised to agree these booking conditions on behalf of all members of your party so as to bind all of you by them and so that each of you shall be jointly and severally liable for your obligations under the contract.

2.0 Deposit & Payment

A £75 non-refundable deposit is required per week upon booking. This must be paid within four (4) days of the reservation. The remaining balance must be paid no later than 42 days before the start of the letting. We shall endeavour to inform you of the balance due date. If you do not pay any outstanding balance of the cost of your holiday by the due date, we may treat you as having cancelled your booking. For the avoidance of doubt, payment will only have been made under this contract once the monies have been cleared into our bank account. You must allow for any reasonable delays in cheque clearance. If the holiday is less than 42 days from the date of booking then you must pay us the full balance of the holiday at the time of booking. All payment must be in pounds sterling. An additional £100 good housekeeping bond will also be required before the start of the holiday. This will be refunded upon satisfactory re-inspection of the property & return of keys.

3.0 Accommodation

The holiday home must be left as found, in a clean and tidy condition on departure. You must keep the property and all furniture, utensils, equipment, fixtures and fittings in or on the property in the same state of repair and condition as at the commencement of the holiday and to ensure that at the end of the holiday the property is left in the same state of order and cleanliness in which it was found. We reserve the right to levy an additional charge for any extra cleaning required after the occupancy and for any consequential loss. You must report as soon as possible to the property owner (or their representative) any breakages or damage caused by you during the holiday, and to reimburse the property owner with the cost of replacement. We reserve the right to make a claim against you for repair or loss as a result of damage caused. We or our authorised representatives may enter the accommodation at any time for any reasonable purpose. If we need to do so we will give you as much notice as possible, except in an emergency.

4.0 Bookings

Bookings will only be accepted from family groups. Strictly limited to a maximum of four people in ‘The Hathaway’. The number of people occupying the property will not exceed the number stated on the holiday confirmation. You must not (without the express permission of the property owner) allow any person other than guests booked and staying in the property for their holiday to use the facilities and amenities of the property. No single sex groups or parties of unaccompanied teenagers accepted. Strictly no smoking (inclusive of all decking areas). Sorry no pets.

5.0 Cancellation

In the event of a cancellation-taking place, after receipt of the balance, we reserve the right to decide what refund, if any, shall be made. The person making the booking will be held liable to reimburse us for all losses and expenses as a result of the cancellation.

6.0 Club Facilities

The price of your holiday includes temporary club membership for the duration of your stay. Temporary day visitors are not permitted to use the club facilities unless prior authorisation is obtained from the General Manager of Hoburne Naish. Short breaks may incur additional costs for club membership where required.

7.0 Park & Club Rules

You and each member of your party, once on the Park, agreed to abide by the rules and regulations laid down by Hoburne Naish (separate copies can be obtained from Hoburne Naish reception).

8.0 Disabled Persons

Hoburne Naish is suitable for all disabilities and further information can be obtained upon request. Note, this accommodation is not suitable for wheelchairs.

9.0 Pets

No pets are permitted. Note:- you may encounter some owners with their pets.

10.0 Arrival & Departure Times

Visitors are requested to arrive no earlier than 2pm* and required to depart no later than 10am. *This time may be wavered by prior arrangement only. Please try and notify us at the time of booking.

11.0 Behaviour

You must show due consideration for other parties (to include, but not be limited to, refraining from abuses of the property and/or dangerous, offensive or rude behaviour to the property owner, their representative or any third parties such as neighbours. If your behaviour is unsatisfactory, then we may elect to terminate this agreement and require you to leave the park immediately. In these circumstances we will treat your booking as having been cancelled by you from the moment of termination. If you or any person for whom you are responsible causes damage to any property on the park, you must pay such sum as necessary to make good the damage or loss including any sums we may expend in compensating other people.

12.0 Vehicles

The park speed limit is 10mph. You must comply with this limit at all times. Parking on the grass in between holiday homes is not permitted. Please park in the nearest available car park. You must not bring a van, commercial vehicle, boat or trailer onto the park without first obtaining authorisation from the General Manager. Visitor’s cars and additional cars are allowed only at the discretion of the park management and must be booked in at reception.

13.0 Clothes Lines

Only the hook-on window type may be used. Laundry and drying facilities are available in the Naish Club complex.

14.0 Swimming Pools

In accordance with Health & Safety Executive guidelines on bather loads Hoburne Naish operate a banded system for entry to the pool. You will need to bring your membership card to obtain a band to gain access to the pools. Please observe the warning signs at the pool at all times for your own safety. A responsible adult must accompany children under 12 at all times.

15.0 Children

You are responsible for the welfare and behaviour of any members of your party who are under the age of 18 years. You must ensure that a responsible adult accompanies children under 8 years at all times. Children are not permitted in some designated bar areas.

16.0 Force Majeure

You will not be entitled to any refund as a result of inclement weather conditions or events beyond our control such as interruption to services/utilities etc.

17.0 Liability

We shall not be responsible for any loss that you may suffer as a result of any act or omission by any person who is employed by us. We do not accept responsibility if you suffer illness, injury or death on holiday. We accept no responsibility whatsoever for your personal belongings whilst they are on the Park.

18.0 Miscellaneous

This agreement is personal to the parties named in the booking and is non-transferable. If you or any member of your party breaches their obligations under this agreement we may take action against all or any of you. This agreement shall be subject to English law and to the non-exclusive jurisdiction of the English Courts.